Torso Trimmer Replacements and Returns
To process a replacement or return, please fill out the short form located on this website. Once submitted, you will receive a confirmation of your request with instructions on how to proceed within 24-48 business hours.
If a replacement or return is needed, due to damage, defect or buyer’s remorse, the machine will be picked up and delivered/removed with the same delivery option chosen during checkout. You can choose to upgrade your shipping option at the full cost listed on our shipping page.
SPECIAL NOTE: If the machine is not returned in the same container shipped there will be a restocking fee of 30%. We expect you to allow our service technicians the reasonable chance to fix the machine in a reasonable amount of time. You must call Torso Trimmer and receive a return authorization number before the machine is returned. Any returns without the RA # (return authorization number) will not be accepted in our warehouse and will be returned to you at your expense.